Client Protocol
Your safety is the first ritual.
Everything else follows from this. Six operational commitments that stand behind every session we deliver.
Verified therapists only
Every therapist is government-ID verified, background-screened, and re-assessed quarterly.
In-app SOS
A single tap alerts our 24/7 command centre and shares your live location with our response lead.
GPS-verified arrival
Live tracking from dispatch to your door. You'll always know exactly who to expect.
Session windows
Every session has a defined start and end time, logged automatically. No open-ended visits.
Concierge on standby
Our concierge is one message away during every session — for a temperature change or a full escalation.
Client discretion
NDA on request. Therapists are briefed on privacy protocols before every high-profile visit.